As a trusted financial institution, it’s your bank’s responsibility to proactively communicate and share information with your customers to help educate them about and protect them from financial fraud. Read to learn what your bank should be sharing with customers in social media:
Topics: social media strategy, engagement, social branding, Social Media for Banking, social media updates, strategy, bank marketing, coronavirus, covid-19
In this period of economic uncertainty, banks should help minimize panic among customers by handling the crisis with tact and living out commitments to financial education. How you respond to customers’ growing concerns will matter both in the short and long term, as being a helpful partner now will build strong relationships that will last.
Topics: social media strategy, engagement, social branding, Social Media for Banking, social media updates, strategy, bank marketing, coronavirus, covid-19
As the impact of the coronavirus drastically changes the way people live and work, companies are understandably trying to fit their voices into the mix of content on social media. It makes sense: This is a make-or-break moment for brands in all categories.
Topics: social media strategy, engagement, social branding, Social Media for Banking, social media updates, strategy, bank marketing, coronavirus, covid-19
Financial education is a commitment banks make to serve their communities. But the U.S. government’s historic financial stimulus measures, which will impact every American amid the coronavirus, are making financial education more important than ever.
Topics: social media strategy, engagement, Social Media for Banking, social media updates, strategy, team, team management, bank marketing, coronavirus, covid-19
If social distancing has your bank's social media team working remote for the first time, these four tips can help you succeed.
Topics: social media strategy, engagement, Social Media for Banking, social media updates, strategy, team, team management, bank marketing, coronavirus, remote team, covid-19